FAQ

 

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What brand of Hard Drives do you use?

Our products feature Barracuda hard drives from Seagate®, the world leader in storage products. Perfect for demanding applications, Barracuda drives deliver storage capacities up to 750GB, fast 7200-RPM performance, rock-solid reliability and the best cost-per-GB value. We select only the best components for our products.

 

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What type of AMD processors do you use?

Mica Machines utilize AMD 64 / 939 architecture  with up to 2.2GHz HyperTranport technology providing up to 8.0GB/s of system bandwidth and 6.4GB/s dual-channel unbuffered DDR memory. A true 64 bit machine bringing tomorrows technology with advancements like: PCI-Express graphics, Cool’n’Quiet™ technology, 32 bit & 64 bit set up with Enhanced Virus Protection. The 939 package offers everything in advanced technology of tomorrow…today. Mica Machines are serious machines designed with the very best of ingredients to handle the extreme computing tasks of serious surfers. 

 

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My computer is only a few months old from another maker and it has a 754-pin chip & board. Is the 754-pin better than the 939-pin package that you use to build Mica Machines?

No. While the 754 is a strong chipset, it is being replaced by the 939 architecture package. The 939 has many advantages over the 754 chipset family and is the best AMD product offered today. With that said, let me say that the 754 is still a very fast and reliable lineup. If the rest of the machine is up to par, you should enjoy many years of computing in the 32 and 64 bit world.

 

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What if I do not like the cases you show on the web site? Do you have others?

Yes! Tell us your style and we will design a system for you. Dozens of cases to choose from and if you still do not find the perfect one, we have the option of selecting a specific custom case model from a third party vendor for us to use for your very own Mica Machine. Everything right down to the lights can be designed around you. 

 

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What does it mean when you advertise that all software is the full OEM version with all factory discs?

Before a Mica Machine is shipped, it is configured with all of the software that the client wants. We install, set-up and adjust the programs and register the programs with the maker in the client’s name. Our exclusive Protect & Play™ design, simply allows you to plug your new machine in and start computing! Everything is installed, and updated with nothing more to do. After all, you want to use your machine – not spend hours setting it up.

Next, all of the software program discs are stored & organized in our exclusive Mica Machine Storybook and included with your machine for later use. Therefore, every program installed on your Mica Machine also includes the factory disc. Even the Microsoft Windows XP SP2 operating system is the original Microsoft disc.         

 

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Do your systems include any rebates?

No! We would never play such a cruel game with you. We believe rebates are an outdated, bad business practice that consumers should avoid. They allow false advertising that makes comparative shopping confusing - if not impossible. And most of the time, those rebates never arrive!

We offer sound prices that are easy to understand with no hidden costs.

 

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Will I need to buy a monitor when I order my new Mica Machine or will one be included?

Your Mica Machine will be built on one of our five base models (Elite, X/cat, Firecat, MADmax and the VistaMachine Series) with an unlimited range of options. All fiver versions of an Mica Machine includes the CPU, Wireless Keyboard & Mouse, 5.1 Speaker Set and our exclusive Mica Machine Catalog.

However, only the Firecat, MADmax and the VistaMachine series by Mica Machine includes the CPU, 17", 19" or 20" Flat Panel Screen. You can add it to any model if so desired. The Firecat, MADmax and the VistaMachine series by Mica Machine also includes Wireless Keyboard & Mouse, 5.1 Speaker Set, Headset & Mic, Web Camera and All-in-one/Printer.

 

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 What type of software do you include?

Depending on the model, there will be several security, productivity and multi-media programs installed. We will provide a complete and precise list BEFORE you finalize your order. One thing that will not be included is malware. As a founding member of CAAM ~ Consumers Active Against Malware, we adhere to a strong code of moral conduct, that includes destroying malware and all uses of it computing. All software programs will be of the latest versions and from the biggest and brightest vendors in the world. Names you know and trust today.    

 

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What brand of DVD/CD drives do you use?

We only build with the best and the best is LITEON®. Your Mica Machine will include two drives* that read and write multi-format DVD & CD’s.

*Not included with Elite Series.

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Will my Mica Machine have Windows XP or Windows Vista pre-installed?

 

Any Mica Machine built before the march 2007 will have Windows XP-SP2 pre-installed. You will receive the original Windows XP OEM disc, not a ghost copy. And if you order the Firecat & MADmax series by Mica Machine, you will receive the original Microsoft® Windows XP OEM disc and an original Microsoft® Windows Vista Ultimate OEM disc after the beta period is complete!

After March 2007, our VistaMACHINE version will be available.   

 

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Fresh Contents Seal™: Monday August 31, 2009

Mica Machines...Serious Machines for Serious Surfers! 

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